Friday, January 23, 2009

Outstanding Efforts

I hope this note finds you well. I just wanted to drop a quick line to let you know what a great job your guys did on our behalf last week down in Hilton Head. We had big time water damage in the unit we had booked and Pete Zeleznik was outstanding in his efforts to get us settled in to a different unit. He couldn’t have done a better job or been more helpful. Thanks for a great stay in bad conditions.
Best,
Dick

Weather Watch

Good news Craig. Thanks for keeping us updated. And a special thanks for the new weather watch system. Being so far away I really appreciate this service. Please pass the kudos along to the management.
Kind regards,
Katherine

Emily Gilroy

Special thanks go to Emily Gilroy:

“it’s like having a member of our family in Hilton Head helping us chose the right condo for us…..”
“Extremely professional”
“Absolute delight”
“Best customer service I have ever had…”

-Gene French -

Thanks for caring!

Heather, Talley, Robert and the entire staff!
Thank you for all the accomodations and the added special touches. You outdo yourselves every year. Your excellent, patient and flexible approach to service, positively impacts many people coming from all over the US! Thanks for caring!
Thanks again to Resort Quest and your expert staff!!

Weather Reports

I found your home representative concept extremely benefitual to me. I also found you daily weather reports when bad weather was threatening, very assuring to me.

Charles Mud

Property Representative

My property is being managed very well and the staff continues to improve.

Carol Haley

Property Representative

Overall we are pleased with ResortQuest and our property representative is extremely responsive and works hard to deliver great service.

Olivia McLeary

Operation Rest and Relaxation

I just wanted to thank Resort Quest for allowing our family to stay in Hilton Head this past Weekend as part of the Operation R&R Program. We had a very memorable time! My husband was deployed to Afghanistan the past two Thanksgivings and Christmas's, so to have my family all together in such a beautiful place and at no cost to us was just so wonderful!I just wanted to thank you again for what you have done for our family!
Holly Thurman

Pleasant and Accommodating

I have several properties in different states, but ResortQuest Hilton Head is by far the best experience I have had. All of the homeowner issues have been dealt with efficiently and most importantly, the people have ALWAYS been pleasant and accommodating.

Sharon Hayden

Thanks From The Gorze Family

I wanted to take a moment to thank you, specifically Karen, for helping us find a comfortable property from which to enjoy our family vacation at Hilton Head. My family has been visiting Hilton Head for 16 years. We decided to try something different this year and went to Myrtle Beach. When we arrived there, My wife and I decided it was not the right spot for our family and decided to continue to HHI, get a hotel room for the night and try to find a condo in the morning.The next morning I contacted your company and spoke with Karen. She could not have been more helpful, pleasant and just friendly. She worked with me to find a unit at Shorewood (where we have stayed our last 5 visits to HHI). We were very happy with the unit and had a wonderful vacation.Thank you so much for helping us get our vacation back on track.

Sincerely,
Eric Gorze

Date of stay: 8/2008